Terms & Conditions
Gift E-Vouchers are available in denominations of £5, with a minimum value of £5 and a maximum value of £500, as applicable.
Gift E-Vouchers are valid for 24 months from date of last use whereby the remaining balance will be deducted, after such time the Gift Tender shall expire. Last use is when a Gift E-Voucher has been activated or redeemed.
There are no limitations on how many times a Gift E-Voucher can be used (until the balance is £0.00). If you do not spend the entire balance on a Gift Card, the remaining balance will be updated after each transaction and shown on your printed till receipt.
E-Voucher balance enquiries can be obtained in store, UK online (Gift Card balance check page) or by calling 020 375 89 222 from the UK or +44 20 375 89 222 from outside the UK (Calling rates may vary).
The risk in any Gift E-Voucher shall pass to you upon The White Company’s electronic transmission to you. The Gift E-Voucher remains the property of The White Company, and may not be tampered or interfered with, without The White Company’s consent. If EGift Voucher is found, please return to the nearest The White Company store.
Gift E-Vouchers will be dispatched by email to your designated email account you’ve provided to us, as soon as The White Company is in receipt of cleared payment for the Gift E-Voucher.
The White Company shall not be liable or responsible for Gift E-Vouchers that are unable to be delivered due to your error (for example, typing errors, misspelt or incorrect email addresses), spam filters, firewalls or mailbox restrictions.
Choose an amount and who to send your e-Gift Card to before completing your purchase with Payl8r.
When you've made your purchase, you will receive an order confirmation email from Payl8r.
A second email with your e-Gift Card will be sent to the recipient's email address by Prezzee, our chosen gift card supplier.
Any goods purchased with a gift card will not be protected by Section 75 of the Consumer Credit Act 1974 as our gift cards are supplied by our third party supplier Prezzee, rather than directly from your chosen store.